Audit log

CRM Audit log

Under CRM → Audit you'll find an immutable log of every change to deals, contacts, companies, and pipelines.

What's captured

• Actor (user), timestamp, IP address
• Entity type & ID
• Old value → new value for every field changed
• Bulk actions grouped under one operation ID

Retention

• Starter / Team — 90 days
• Pro — 1 year
• Business — Unlimited + SIEM export

Filtering

Filter by user, entity, date range, or field name. Export the filtered view as CSV.

Why it matters

Audit is your source of truth for disputes ("who dropped the price?"), compliance reviews, and debugging rogue automations.