CRM
Deals: create, move, win
How deals flow from creation to won — including auto-linked proposals and commissions.
Deal lifecycle
Creating a deal
- From Pipeline → click + New deal on any stage.
- From a Contact or Company page → New deal.
- Automatically when you create a proposal (a matching deal is created if none is linked).
Required fields
- Title, Company (or Contact), Value, Currency, Owner, Stage.
Moving deals
- Drag & drop on the pipeline board, or
- Change stage on the deal detail page.
Every move is recorded on the deal timeline with the user, previous stage, and timestamp.
Winning a deal
Move it to a stage marked is_won. Kudu will:
- Create a commission for the owner (respecting deal splits).
- Draft a PaySync invoice if the module is enabled.
- Fire the
deal.wonwebhook. - Send a Slack notification if configured.
Losing a deal
Move to a is_lost stage — you'll be prompted for a loss reason which feeds into the Reports tab.
Last updated July 27, 2026
